Official Perdana99 Document

Privacy Policy Perdana99 — Our Commitment to Protecting the Personal Data of Malaysian Members

Your privacy is perdana99's priority. This document transparently explains how we collect, use, store, and protect your personal data as a member of perdana99, Malaysia's online entertainment platform.

Updated Jan 2026 SSL 256-Bit Malay PDPA Compliant

Six Privacy Commitments Perdana99

The key things you need to know about how perdana99 handles members' personal data.

No Data Sales

Your Data Is Never Sold to Anyone

Perdana99 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy and nothing more.

Full Control

You Have Control Over Your Data

As a perdana99 member, you have the right to access, correct, download, or request deletion of your personal data at any time. All requests will be processed by our team within 14 business days at no charge.

Access Restrictions

Data Access Restricted to Authorised Personnel

Perdana99 members' personal data is only accessible to staff who require it to carry out their responsibilities — such as the customer support and finance teams. All staff are subject to strict confidentiality agreements.

Communication Preferences

Unsubscribe from Promotional Communications

You may opt out of marketing communications from perdana99 at any time via your account settings or by contacting our support team. Unsubscribe requests will be processed within 5 business days.

Compliance

Compliance with the Personal Data Protection Act

The perdana99 Privacy Policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal obligations seriously when it comes to protecting the personal data of all registered members on our platform.

Important Notice: This Privacy Policy comprehensively describes perdana99's privacy practices. By registering for or using the perdana99 platform, you agree to the collection and use of your personal data as described in this document. Please read it carefully before creating an account.

1 Information We Collect

Perdana99 collects your personal information through several channels — primarily during the registration process, platform usage, and financial transactions. We only collect data that is genuinely necessary to provide you with the best possible service and to meet applicable legal requirements.

The types of personal data collected by perdana99 are as follows:

Data Categories Example Information How It Is Collected
Identity Information Full name, date of birth, identification card number (during KYC) Registration form, KYC process
Contact Information Malaysian phone number, email address Registration forms, profile updates
Financial Information Malaysian bank account numbers, deposit and withdrawal records in MYR Deposit and withdrawal transactions
Usage Data Betting records, game types played, session times and durations Platform activity is recorded automatically
Technical Data IP address, device type, web browser, operating system System logs are recorded automatically
Cookie Data Language preferences, login sessions, display settings Web browser cookies

Perdana99 does not collect sensitive information such as biometric data, medical records, religious information, or sexual orientation. Should there be any need to collect additional information beyond the categories above, we will request your explicit consent beforehand.

2 How We Use Your Personal Data

Perdana99 uses collected personal data solely for legitimate purposes directly related to delivering platform services. We do not use your data for any other purpose without your consent. The primary purposes for data use are:

  • Account Management: Creating and managing your perdana99 account, processing registration, login, and identity verification
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Boost, and ShopeePay, as well as managing withdrawals to your Malaysian bank account
  • Service Provision: Provides access to Sports Betting, Live Casino, poker, badminton, e-sports, and all perdana99 entertainment categories
  • Customer Support: Here to help you resolve any technical issues or queries related to your account, transactions, or gameplay
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, multi-account usage, bot usage, and any misuse of the platform
  • Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and applicable statutory reporting obligations
  • Platform Improvement: Analyses usage patterns in aggregate (not individually) to improve the perdana99 user experience
  • Promotional Communications: Sending information about perdana99 bonuses, promotions, and special offers to members who have consented to receive them
perdana99 does not use your personal data to make automated decisions that significantly affect you without human involvement. Any significant decisions, such as account closures or withdrawal rejections, involve a manual review by our team.

3 Data Sharing With Third Parties

Perdana99 does not sell, rent, or disclose members' personal data to third parties for marketing purposes without your consent. However, there are limited situations where we need to share data with certain parties to keep the platform running properly and to comply with applicable laws:

  • Payment Service Providers: Required transaction data is shared with payment processors such as Touch 'n Go, GrabPay, DuitNow, and Malaysian banks to process your deposits and withdrawals
  • Technology Providers: Server hosting providers, email delivery services, and customer support platforms that are bound by strict confidentiality agreements with perdana99
  • Regulatory Body: Information required by Malaysian authorities or regulatory bodies in accordance with applicable legal obligations
  • Fraud Prevention: Information required to investigate or prevent fraud, money laundering, or other illegal activities may be shared with the relevant authorities
Important: perdana99 never shares your personal data with advertisers, marketing firms, or any other commercial entity for third-party marketing purposes. If you receive marketing communications claiming to be from perdana99 that appear suspicious, please contact us immediately at support@perdana99.click.

All third parties that receive perdana99 members' data are bound by data protection agreements requiring them to handle that information in accordance with security standards that are equivalent to or higher than those we apply ourselves.

4 Data Security & Protection Measures

Perdana99 makes serious investments in security infrastructure to protect the personal data of all members. Our security measures encompass multiple layers of technical and organisational safeguards:

  • Encryption of Data in Transit: All communication between your browser and perdana99 servers uses HTTPS with TLS 1.3 encryption and 256-bit SSL certificates
  • Encryption of Data at Rest: Sensitive data such as payment information and identification details are stored in encrypted format using AES-256 standards
  • Multi-Layer Access Control: A role-based access control system ensures that perdana99 staff can only access data necessary for their specific duties
  • 24/7 Security Monitoring: Intrusion detection systems and unusual activity monitoring operate around the clock to identify and respond to security threats
  • Two-Factor Authentication (2FA): 2FA is available and encouraged for all members to add an extra layer of account protection
  • Regular Security Audits: The perdana99 system undergoes independent security audits on a regular basis to identify and address potential vulnerabilities
  • Secure Data Backup: Data is backed up regularly to secure locations to ensure recovery in the event of a system failure

While perdana99 takes all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a data breach that could significantly affect members, perdana99 will notify those affected within a reasonable timeframe and take appropriate remedial action in accordance with applicable legal requirements.

5 Cookies & Tracking Technologies

The perdana99 platform uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you. Cookies are small text files stored on your device by your web browser when you visit the perdana99 platform.

The types of cookies used by perdana99 are:

  • Essential Cookies (Required): Required for the platform to function — including login session management, security, and core platform features. These cookies cannot be disabled.
  • Preference Cookies: Saves your preferences such as language settings, display configurations, and gaming preferences to enhance your overall experience
  • Analytics Cookies: Collecting aggregated and anonymised usage data to help us understand how the perdana99 platform is used and to continuously improve it
  • Security Cookies: Helps detect suspicious activity, unauthorised login attempts, and protects your account from unauthorised access
You can manage your cookie preferences through your web browser. However, disabling essential cookies may affect the functionality of the perdana99 platform. Perdana99 does not use cookies to track your activity on other websites outside of our platform.

6 Your Rights as a User

As a perdana99 member, you have the following rights regarding your personal data. Perdana99 is committed to respecting and facilitating the exercise of these rights for all members:

7 Data Retention & Deletion

Perdana99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

Perdana99's data retention policy is as follows:

  • Active Account Data: Retained for the duration of the active account and for 7 years following account closure for legal compliance and financial audit purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements
  • Security Logs: Retained for 2 years for security investigation and fraud prevention purposes
  • Support Communication Data: Retained for 2 years from the date of the last interaction
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies are deleted upon expiry of their set validity period

When data is no longer needed for its original purpose of collection and there is no legal requirement to retain it, perdana99 will delete or destroy that data using secure methods. Deleted data cannot be recovered.

If you request deletion of your perdana99 account, we will process that request within 30 days. However, transaction records and data required for legal compliance will be retained for the prescribed period even after an account deletion request.

8 Children's Data Protection

Perdana99 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. This platform is designed, built, and operated strictly for adult users only.

Important Warning: If perdana99 determines that we have inadvertently collected data from an individual under the age of 18, we will delete that data immediately and close the account in question. If you are aware that a minor has registered on perdana99, please contact us at support@perdana99.click without delay.

Parents and guardians concerned about their children or dependants accessing perdana99 are encouraged to use parental control software available on home devices to prevent access to gambling websites.

9 Privacy Policy Amendments

Perdana99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new service requirements, legal developments, or other operational reasons. We are committed to providing reasonable notice of any significant changes to this Policy.

For significant amendments — such as changes to the types of data collected, the purposes for which data is used, or members' rights — perdana99 will notify you via your registered email and/or a prominent notice on the platform at least 14 days before the changes take effect.

Continued use of the perdana99 platform after the effective date of any amendments will be considered acceptance of the revised Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure outlined in Section 7 above.

Last updated date of this Privacy Policy: January 2026 (Version 4.1).

10 Contact Us About Data Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how perdana99 handles your personal data, our team is ready to assist you in English.

How to contact the perdana99 privacy team:

  • Email: support@perdana99.click — please state "Data Privacy" in your email subject line
  • Live Chat: Available 24/7 directly from the perdana99 platform — typical response time under 5 minutes

All data privacy requests will be acknowledged within 3 business days and resolved within 14 business days from the date of receipt. If your request is more complex and requires additional time, we will keep you informed of the progress.

This Privacy Policy should be read together with Terms & Conditions and page Responsible Gaming perdana99 for a full picture of our commitment to our members.

Your Privacy Rights
Right of Access
Request a copy of your data
Right to Rectification
Correct inaccurate data
Right to Erasure
Request deletion of your data
Right to Portability
Download your data in a standard format
Right to Object
Object to the processing of your data
Right to Unsubscribe
Stop marketing communications

To exercise any of the rights above, email support@perdana99.click by stating the right you wish to exercise.

Document Information
  • Version v4.1
  • Date Updated Jan 2026
  • Compliance PDPA 2010
  • Encryption SSL 256-Bit
  • Language Malay
Privacy Questions?

The perdana99 privacy team is available to assist you in Bahasa Malaysia for any queries related to your personal data.

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Your Data is Safe at perdana99

Register with confidence — perdana99 protects your privacy and personal data to the highest industry security standards.

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Your Privacy Rights as a Perdana99 Member

As a perdana99 member, you are protected under Malaysia's Personal Data Protection Act 2010 (PDPA). Here are your rights and how to exercise them.

Right to Access Data

You have the right to request a copy of all personal data perdana99 holds about you. Requests will be processed within 14 business days at no charge. Data will be provided in an easily readable format.

Right to Correct Your Data

If your personal data on record with perdana99 is inaccurate or incomplete, you have the right to request a correction. Corrections will be made within 14 business days from the date the request is received.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed, or if you withdraw your consent. This right is subject to mandatory data retention requirements for legal compliance.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so that you can transfer it to another service provider if needed.

Right to Object

You may object to the processing of your personal data for specific purposes such as direct marketing. Objections to marketing will be actioned immediately, no questions asked.

Right to Restrict Processing

In certain situations — such as when the accuracy of data is disputed or an objection to processing is under review — you may request that the processing of your data be temporarily restricted.

To exercise any of the rights above, please contact the perdana99 privacy team at support@perdana99.click. Please state the right you wish to exercise along with your account details to help us process your request.

Perdana99's Commitment to Member Privacy

This Privacy Policy should be read together with Terms & Conditions perdana99 for a full overview of your rights and responsibilities as a member. For information on how to play safely and responsibly, visit the Responsible Gaming ours. Perdana99 remains committed to making the privacy and data security of all members in Malaysia our top priority.

FAQs About perdana99 Privacy

perdana99 does not sell or disclose your personal data to third parties for marketing purposes. We only share data as necessary with technical service providers (such as payment processors Touch 'n Go, GrabPay, and DuitNow) to facilitate transactions, and with Malaysian authorities when required by law. All third parties who receive your data are bound by strict data protection agreements.

Send an email to support@perdana99.click with the subject line "Data Access Request", including your full name and registered phone number. The perdana99 privacy team will verify your identity and deliver a copy of your data within 14 business days. Data access requests are free of charge and may be made any reasonable number of times.

Following account closure, your basic personal data and financial transaction records are retained for 7 years in accordance with Malaysia's financial reporting legal requirements. Security logs are kept for 2 years. After these periods, data will be securely deleted. You may contact us for more information about the specific data retained and its retention period.

No. Perdana99 only uses cookies for functions within our own platform — such as managing login sessions, saving your preferences, and enhancing account security. We do not use third-party cookies to track your activity on other websites or apps outside of perdana99. You can manage your cookie settings through your web browser, though this may affect certain functions within the platform.

In the event of a data breach that could significantly affect members, perdana99 will take immediate action to contain the threat, assess its scope and impact, notify affected members via email within a reasonable timeframe as required by law, and report the incident to the relevant authorities where necessary. We will also provide guidance to affected members on protective steps they can take, such as changing their password or enabling 2FA.
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Register with Confidence — Your Privacy is Protected

Perdana99 protects your personal data to the highest industry security standards. Register for free today and enjoy the best online entertainment experience in Malaysia with total peace of mind — easy deposits via Touch 'n Go, DuitNow, GrabPay, and more.

By registering, you agree to our Terms & Conditions and Privacy Policy perdana99. Please play responsible. Minimum age 18 years.

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